Puma

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Reviews of Puma

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  MOBYDICKSS Added April 20, 2018

  ★ ☆ ☆ ☆ ☆
  Very unpleasant service with some most stupid rules how to park, how to be recorded on camera, passenger can't put fuel in the car until driver is out of the car and looking at the camera . The car have to show front license plate to the camera because according to management the back one can be different from the front one and stolen. There is no any written information to advise customers about flow of traffic or any other stupid rules.
  The operator doesn't turn on the pump and let you stand there without any service or assistance. After beeping my car several times over 5 minutes the assistant mumbled something out of the station loud speaker in strong INDIAN accent and ignore me again. so the process started again ending with him screaming through the station loud speaker again in language that was not recognizable as ENGLISH LANGUAGE. So I had to go inside to find out what is going on. The assistant spoke in a very poor ENGLISH with very strong INDIAN accent and was very unprofessional about the made up rules . After I requested to speak to manage he becomes even more unprofessional, he could not provide me with any information except first name of manager.
  After I requested more information he told me to look at the website so I requested website details and I was told to GOOGLE IT UP .
  This is by far the worst service I had to experience in my life! ????????????????????????????
  I will no longer buy fuel from this specific outlet.

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About pumaenergy.com.au

Quality Fuel Supplier & Fuel Card Provider | Puma Energy
Puma Energy is Australia's premium quality fuel supplier with a range of quality fuel and services such as bulk fuel supply, fuel equipment solutions & fleet fuel cards.